Get In Touch
We're here to help. Reach out to our support team and we'll get back to you as quickly as possible.
Contact Information
Ghana Office
Accra, Greater Accra Region
Visit by appointment only
Support Hours
Monday - Friday: 8:00 AM - 6:00 PM GMT
Saturday: 9:00 AM - 3:00 PM GMT
Sunday: Closed (Email support available)
Average response time: Under 2 hours during business hours
Send Us A Message
Fill out the form below and we'll get back to you within 24 hours.
Frequently Asked Questions
Before reaching out, you might find your answer in our FAQ section. Common topics include account setup, deposits/withdrawals, trading basics, and security features.
Emergency Support
If you're experiencing urgent issues like unauthorized account access or failed withdrawals, please contact us immediately through live chat or email with "URGENT" in the subject line. We prioritize security-related inquiries.
Feedback & Suggestions
We value your input! If you have ideas for improving Eclipse Earn or feedback about your experience, we'd love to hear from you. Send your suggestions to feedback@eclipseearn.com.